
SHIPPING POLICY
We’re committed to getting your order to you quickly, safely, and with care. Please review the details below regarding our shipping process.
Shipping Rates
We currently offer flat-rate shipping on all orders within the United States for $8.00. Shipping costs are calculated at checkout and apply regardless of order size or quantity.
Processing Time
All orders are processed and prepared within 3–4 business days. Business days are Monday through Friday, excluding holidays. Once your order has been packed and shipped, you will receive a confirmation email with tracking information.
Please note that processing times may be slightly extended during holidays, product launches, promotions, or periods of high order volume.
Delivery Time
After your order has shipped, delivery times will vary depending on the carrier and destination. Most domestic orders arrive within 2–7 business days after shipment.
Tracking Information
Tracking details will be sent to the email address provided at checkout once your package is on its way. Please allow up to 24 hours for tracking updates to appear.
Shipping Address Accuracy
Please ensure all shipping information is entered correctly at checkout. We are not responsible for delays, lost packages, or additional shipping charges due to incorrect or incomplete addresses.
Lost or Delayed Packages
Once a package has been transferred to the shipping carrier, delivery timing is outside of our control. If your package appears delayed or lost, please contact the carrier directly first. If additional assistance is needed, feel free to contact us and we’ll do our best to help.
PICK UP POLICY
We are happy to offer free local pickup for customers in the surrounding area. Local pickup orders are typically prepared and ready within 1–2 business days after your order is placed.
Once your order has been submitted, please text 512-426-3221 to schedule a convenient pickup date and time. We kindly ask that you wait for confirmation before arriving to ensure your order is ready.
Pickup Location
Pickup is located in Anahuac, Texas. For privacy and security purposes, the full pickup address will be provided during checkout and/or when your pickup time is confirmed.
Important Pickup Information
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Please bring your order confirmation when arriving for pickup.
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Pickup appointments are required to ensure availability.
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If someone else will be picking up your order on your behalf, please notify us in advance.
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Orders not picked up within a reasonable timeframe may require follow-up communication before cancellation.
If you have any questions regarding local pickup or scheduling, feel free to contact us directly and we’ll be happy to assist.
